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FAQ

1. Is convenient parking available? 
click here for RVC parking Map
Yes, there is a free 2-hour shopper’s parking lot behind the salon and another across the street. There are meters on Park Avenue and the side streets with free parking after 6pm every day. We also provide complimentary valet service on Fridays and Saturdays.




2. What forms of payment are accepted?

 Cash and checks are accepted. Sorry, we do not accept credit or debit cards. However, we do have an ATM located inside the salon.




3. Do you offer specials for new clients?

Yes, we offer 25% off for all new clients and for existing clients that are trying a new service. Some exceptions do apply so be sure to ask when booking your appointment.




4. What brand of color products is used?

We use only Goldwell color products.  Hair Machine Salon is the #1 Goldwell Salon in the country. The products range from semi-permanent to permanent color depending on what results you desire. 




5. If I am pregnant can I still get my hair colored?

You definitely can! Goldwell offers a safe ammonia free color line to help transform your hair even when you are pregnant.




6. How long does a keratin treatment last?

Generally keratin treatments last for 2-3 months depending upon your normal hair care routine. Such as, what products you are using and how often you wash your hair.




7. What type of shampoo should I use after a keratin treatment?

Keratin treated hair requires a sulfate free shampoo in order to preserve the integrity for as long as possible. Any type of conditioner can be used depending on your hair type.




8. What hair care and styling products do you sell?

 We sell Goldwell hair care and styling products as well as KMS hair care and styling products. Each product delivers a unique result and your selection should be based on what your desired results are and what is right for your particular hair type.  Our talented staff will be happy to educate and advise you further with your selection.




9. What special services do you offer bridal parties?

Our staff is highly trained with master expertise in this particular service. Many have trained under world famous Sharon Blain and her team of up-do and formal style specialists. When bridal parties come to Hair Machine Salon they are greeted like Royalty with complimentary bagels, sweets, and mimosas to start the day off right. You will be extremely impressed by our creative stylists and our fabulous make-up artists. All your (perfect hair) dreams will come true on this very special day. Book your trial today to insure that your big day is perfect!




     10.  Do you offer make-up services?

Yes we do.  Makeup is offered to fully complete your look. Our artists are all trained in airbrush technique as well as temporary eyelashes. We have a huge selection of all the latest colors and shades for you to choose from.




    11. Do you offer hair extension installation and removal services?

Yes we do. Several of our staff members are certified in Great Lengths extensions. They would be happy to give a free consultation in order to determine what length and color would be the best for the look you want. They will also inform you how many bundles you will need to get the best results. 


   12. Where are you located?

Hair Machine Salon is located at 40 South Park Avenue in Rockville Centre. Between Merrick Road and Lincoln Avenue. We are 3 short blocks south of the LIRR Rockville Centre Station. 




     13. Can I make an appointment on-line if the salon is closed?

Yes you can. Our clients have access to our appointment booking system online. In order to book your appointment online you must provide your email to the front desk at the salon. Once registered, you will have your own account and password and be able to book your appointment at your convenience. 




     14. Do you welcome walk in clients?

We accommodate walk in clients to the best of our ability. If you have a regular stylist or colorist, we do highly recommend making an appointment to insure that you can be seen at the desired time.




     15. How long has Hair Machine Salon been in business?

Hair Machine Salon has been styling Long Island with beautiful hair since 1929. We recently completed a full renovation and remodel of the Salon making us the newest most comfortable up-to-date and beautiful Salon in the area. We pride ourselves on our longevity. Hey, we must be doing something right!!




   16. Should I expect an appointment confirmation?

Yes, if you provide the front desk with your email we will send you automatic email reminders before the day of your appointment.




  17. What are the benefits of getting a glaze after my color service?

A glaze can be used to achieve subtle variations. It can add shine and condition the hair. It can also change the tone in order to enhance the color make it richer and bring it to the next level.

   18. How can I keep my hair color looking good longer?

There are multiple ways to keep your color looking good longer. We recommend Goldwell Color Fade Stop shampoo and conditioner. There are also in salon treatments that are effective and can be done after your color is rinsed. Ask any of our colorist for advise. They will be glad to help you. (Tip) at home wash your hair, and then use a cool rinse. It can be beneficial to the integrity of your color. 




     19. What styling tools should I be using at home?

A quality brush and blow dryer are very important for making sure that your hair always looks its best. The size of the brush you use should match the style you want to have. The right blow dryer at the right setting will limit damage to your hair. A blow dryer with a nozzle end when used properly will limit frizz and fly a way’s. Watch your stylist during your blowout. Ask for tips. We love to have you look great every day!




    20. Why should I give my business to Hair Machine Salon?

Our mission as a Premier Salon in the area is to insure that our clients leave feeling they have experienced the best customer service in the industry. We want them to feel confident and beautiful. We feel responsible for their most important accessory “Their Hair”. Our professional and expert staff works very hard to achieve amazing results. We Guarantee our results if you do not feel totally satisfied with your hair we will do whatever we need to make you 100% happy.  From color to styling to make-up we go above and beyond to make sure that our staff is well educated in the newest trends and techniques so that our clients get the best possible experience. Yes, this is the place to come to “GET THE LOOK YOU HAVE BEEN LOOKING FOR”

Our passion as a salon is to ensure that our clients walk out feeling even more beautiful than when they walked in. From color to style we go above and beyond to make sure that our staff is well educated in the newest trends and techniques so that our clients are getting the best experience possible.